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Privacy Policy


AlarmLink Labs


Last Updated: 02/16/2026


AlarmLink Labs (“AlarmLink Labs,” “we,” “our,” or “us”) provides mobile and cloud software that allows users to monitor and manage their own alarm and security systems (“Self-Monitoring Services”). We do not provide professional alarm monitoring or emergency dispatch services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the “Services”).

By using our Services, you agree to this Privacy Policy.


1. Important Self-Monitoring Disclosure

AlarmLink Labs provides self-monitoring tools only.

  • We do not monitor alarm signals on your behalf
  • We do not contact emergency responders for you
  • We do not verify alarm events
  • You are responsible for responding to alerts and contacting emergency services if needed


2. Information We Collect

A. Account Information

  • Name
  • Email address
  • Phone number (if provided)
  • Login credentials (encrypted and securely stored)


B. Security System and Device Data

To provide remote access and notifications, we may collect:

  • Alarm events (arm, disarm, alarm trigger, trouble signals)
  • Sensor status (door, window, motion, environmental sensors)
  • Device identifiers
  • System configuration settings
  • Automation rules and preferences


C. Video, Image, and Audio Data (If Enabled)

If your system includes cameras or media features:

  • Alarm-related video clips or snapshots
  • User-uploaded images or recordings
  • Audio data from connected devices (if enabled)

We only process this data to provide app functionality and storage services.


D. Location Data (Optional)

If you enable location features:

  • Device location for geofencing or automation
  • Location attached to alarm events (if enabled)

Location services are optional and controlled by you.


E. Automatically Collected Technical Data

  • Device model and operating system
  • App usage data
  • Crash and diagnostic data
  • IP address and approximate location


3. How We Use Information

We use collected information to:

  • Deliver alarm notifications to your device
  • Allow remote control of your security system
  • Store alarm history and event logs
  • Enable automation features
  • Improve app reliability and performance
  • Provide customer support
  • Detect fraud, misuse, or unauthorized access
  • Comply with legal obligations


4. How We Share Information

We do not sell personal data.

We may share data with:


Service Providers

Including:

  • Cloud hosting providers
  • Notification delivery providers
  • Analytics and diagnostic providers
  • Customer support tools


Legal Requirements

If required by law, legal process, or valid government request.


Business Transfers

In connection with mergers, acquisitions, or asset sales.


5. Data Retention

We retain data only as long as necessary to:

  • Provide your requested Services
  • Maintain event history and logs
  • Meet legal or regulatory obligations
  • Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal retention requirements.


6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Withdraw consent for optional data collection
  • Request a copy of your data

Contact: [email protected]


7. Mobile App Permissions

Our app may request access to:

  • Notifications — for alarm and system alerts
  • Location — for optional automation or geofencing
  • Camera — for device setup or capturing media
  • Photos — for uploads or device configuration
  • Microphone — if audio device features are enabled

You can disable permissions in device settings at any time.


8. Analytics and Tracking

We may use analytics tools to:

  • Understand feature usage
  • Improve stability and performance
  • Diagnose errors

If tracking is used for advertising or cross-app tracking, we will request permission where required by platform policies.


9. Data Security

We implement reasonable safeguards including:

  • Encryption in transit
  • Secure cloud infrastructure
  • Authentication controls
  • Access restrictions
  • Security monitoring

No system can guarantee absolute security.


10. Children’s Privacy

Our Services are not intended for children under 13 (or applicable regional age).
We do not knowingly collect personal data from children.


11. International Data Transfers

Your data may be processed outside your state or country.
We implement safeguards designed to protect your data.


12. Changes to This Policy

We may update this Privacy Policy periodically.
Updates will be posted with a revised “Last Updated” date.


13. Contact Us

AlarmLink Labs
PO Box 620393 Littleton, CO 80162
Email: [email protected]
Website: https://alarmlinklabs.net